29 Aug 2017

The 2017 PLACE (Patient Led Assessment of the Care Environment) scores were published on 15 August 2017. We are pleased to note that we are scoring highly on our scores for privacy, dignity and wellbeing and dementia friendly environments. We very much welcome patient, service user and carer feedback and the PLACE audits are a key tool in seeking to improve patient experience.

Under PLACE, all NHS funded healthcare providers in the UK are required to undertake an in-depth assessment of all qualifying inpatient settings as part of a national programme overseen by NHS Digital on behalf of NHS England.

The assessments focus on how the environment supports service provision and patient care, looking at non-clinical aspects such as cleanliness, food and maintenance and the extent to which the environment supports privacy, dignity, dementia and disability compliance.

WLMHT 2017 PLACE results