We recognise that the people who come to the GIC are a diverse population with unique needs and requirements.  Our aim is to work in partnership with you and to provide safe and effective care.

Some people see their gender condition as a medical problem and are often happy to be referred to as ‘patients’. Other people do not see being trans, or transsexual, or transgender, or genderqueer, etc as a medical condition and so do not like the term ‘patient’. Similarly, some people prefer transsexual, some hate it.

Generally we refer to people who see us as patients (from the latin ‘one who suffers’) or clients. In addition, as we deal with a great many busy clinicians we often use clinical shorthand and diagnoses to improve treatment efficiency. This is not intended to dismiss the lived experience of the people who come to our clinic, but rather to enable fast, effective treatment.

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