Vision

Our vision is to become a leading provider of excellent mental health services, which promote recovery.

Strategic aims

We have five strategic aims which are:

1. To provide a safe and effective service.
2. To deliver excellent personalised care, treatment and support.
3. To become a provider of choice.
4. To continuously improve the quality and productivity of our services.
5. To build an engaged workforce which is focussed on recovery and the needs of service users and carers.

To help us achieve our objectives we have a set of core values that underpin everything we do:

Our statement of purpose is:

We care to make the difference.

At West London Mental Health Trust we are here to do everything we can to make the difference to the lives of those in our community and their mental health through delivering the best care.

Values

Hit play on the videos to find out more about each value, and what it means to us and the people we serve.

Togetherness

Teamwork, mutual respect and trust sit at the heart of everything we do here. Our service users and their carers are an integral part of the team.

Responsibility

When we say we’re going to do something, we do it. We don’t leave it to someone else to do. Our service users are responsible for engaging in their treatment.

Excellence

We strive for excellence in everything we do. ‘Good enough’ is simply not good enough. Excellent is better. The safety of our service users and our team is our number one priority.

Caring

Caring means more than showing compassion to our service users and each other. It’s also about having a can-do attitude, stepping up and caring to be the best we can. Because we care, we give praise when it’s due.