Archive for January, 2012

February is the new January – Megan

Monday, January 30th, 2012

Although it might be 30 days late, Happy New Year! Can someone please tell me what’s happened to January? With a new years resolution of ‘new year, new me’ and only two gym sessions later, I now embrance the statement ‘February is the new January’ as my new motto.

Here I was enjoying the Christmas break, looking forward to a fresh year with the opportunity of creating new ideas, then all of a sudden February is upon us… But not to fear, I’ve got my act together and am putting our 2012 membership plans in place.

Last year we had 7,300 people join Open Minds – of those, 3,500 where members of the public. I now want to make sure you all stay interested in our campaign and what we’re doing. While I’ve brainstormed some rather exciting plans, I’d like to hear what you want from us! Is there an event you want us to hold? Training? News? If you have any ideas at all, please do let me know, as I’d love to hear from you! Grab me at member@wlmht.nhs.uk.

I’d also like to give our current members some opportunites to win prizes by helping us recruit new members. If you think this is something you’d like to get involved in, or again, have any ideas – please do let me know!

I hope you’ve all enjoyed January so far, and please do get in contact and send me your stories – I’d love to post them up here. Take care and if you’ve already blown your new years resolutions, remember you always have a second chance as ‘February is the new January’.

- Megan

West London trust wins funds for new style of ‘whole person’ care

Tuesday, January 24th, 2012

West London Mental Health NHS Trust has been successful in winning significant new investment in Psychiatric Liaison Services in the west London area. These services offer comprehensive mental health care to people being treated for physical health conditions in general hospitals, and are proven to save money by reducing emergency re-admissions.

The Trust has been successfully running the Psychiatric Liaison Service at Charing Cross Hospital for a number of years where the team has been recognised as excellent by the Psychiatric Liaison Accreditation Network, which gave it full accreditation in 2010. Now the Trust has been asked to put teams in place at Ealing, Hammersmith and West Middlesex Hospitals, as well as to increase the size of the team at Charing Cross.

Helen Mangan, Head of Partnerships at West London Mental Health NHS Trust, who led the bid said: ‘We’re naturally pleased to have secured this service for the Trust as it creates career opportunities for our staff. But, more than that, we’re delighted for our community who can now be sure of getting the best quality treatment that looks at every aspect of their health, should they be admitted to hospital in west London.’

‘There are many people who are admitted to acute general hospitals with physical health conditions and have co-morbid mental health problems. There’s evidence that this co-morbidity is associated with poorer quality of care for the physical condition, reduced adherence to treatment, increased health service costs and poorer health outcomes. This new, integrated model of care provides expert assessment of a persons’ physical and psychological well-being at key points in their contact with health services’, Helen added.

These new services will be based on the RAID (Rapid Assessment, Interface & Discharge) model, developed in Birmingham City Hospital, which has been shown not only to deliver better quality,  more holistic patient care but also has shown a dramatic impact on admissions to medical wards, as well as reductions in length of stay.

The outcomes of these new services will be measured at 3 and 6 months to ensure they achieve goals such as a reduction of long waits in A & E, improved response times for psychiatric assistance on medical wards; regular reviews of antipsychotic medication for people with mental health problems, and reduction in emergency re-admissions. These goals are in line with the Government’s intentions to ‘join up’ healthcare in way that treats the ‘whole person’ and leads to lasting health improvements.

ENDS

Editor’s Notes

About West London Mental Health NHS Trust:

West London Mental Health NHS Trust is one of the largest mental health trusts in the country. It provides a full range of mental health services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, in addition to specialist and forensic mental health services, including high secure services at Broadmoor Hospital. It aims to meet the diverse needs of a local population of nearly 750,000 people and employs around 4,000 staff across 29 sites.

Contact details: Vicki Harvey-Piper, Head of Communications & Involvement

T. 020 8354 8847, E. vicki.harvey-piper@wlmht.nhs.uk.

Paul Wastell, Deputy Communications Director

T. 020 8354 8737 E. paul.wastell@wlmht.nhs.uk.

Investment boost for new style of ‘whole person’ care

Tuesday, January 24th, 2012

West London Mental Health NHS Trust has been successful in winning significant new investment in Psychiatric Liaison Services in the west London area. These services offer comprehensive mental health care to people being treated for physical health conditions in general hospitals, and are proven to save money by reducing emergency re-admissions.

The Trust has been successfully running the Psychiatric Liaison Service at Charing Cross Hospital for a number of years where the team has been recognised as excellent by the Psychiatric Liaison Accreditation Network, which gave it full accreditation in 2010. Now the Trust has been asked to put teams in place at Ealing, Hammersmith and West Middlesex Hospitals, as well as to increase the size of the team at Charing Cross.

Helen Mangan, Head of Partnerships at West London Mental Health NHS Trust, who led the bid said: ‘We’re naturally pleased to have secured this service for the Trust as it creates career opportunities for our staff. But, more than that, we’re delighted for our community who can now be sure of getting the best quality treatment that looks at every aspect of their health, should they be admitted to hospital in west London.’

‘There are many people who are admitted to acute general hospitals with physical health conditions and have co-morbid mental health problems. There’s evidence that this co-morbidity is associated with poorer quality of care for the physical condition, reduced adherence to treatment, increased health service costs and poorer health outcomes. This new, integrated model of care provides expert assessment of a persons’ physical and psychological well-being at key points in their contact with health services’, Helen added.

These new services will be based on the RAID (Rapid Assessment, Interface & Discharge) model, developed in Birmingham City Hospital, which has been shown not only to deliver better quality,  more holistic patient care but also has shown a dramatic impact on admissions to medical wards, as well as reductions in length of stay.

The outcomes of these new services will be measured at 3 and 6 months to ensure they achieve goals such as a reduction of long waits in A & E, improved response times for psychiatric assistance on medical wards; regular reviews of antipsychotic medication for people with mental health problems, and reduction in emergency re-admissions. These goals are in line with the Government’s intentions to ‘join up’ healthcare in way that treats the ‘whole person’ and leads to lasting health improvements.

ENDS

Editor’s Notes

About West London Mental Health NHS Trust:

West London Mental Health NHS Trust is one of the largest mental health trusts in the country. It provides a full range of mental health services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, in addition to specialist and forensic mental health services, including high secure services at Broadmoor Hospital. It aims to meet the diverse needs of a local population of nearly 750,000 people and employs around 4,000 staff across 29 sites.

Contact details: Vicki Harvey-Piper, Head of Communications & Involvement

T. 020 8354 8847, E. vicki.harvey-piper@wlmht.nhs.uk.

Paul Wastell, Deputy Communications Director

T. 020 8354 8737 E. paul.wastell@wlmht.nhs.uk.

Board meeting date: 25th January 2012

Friday, January 20th, 2012

Download the agenda>

1. Opening and welcome

2. Apologies for absence

3. Declaration of interests

4. Minutes of the meeting held on 30th November 2011

5. Board action schedule and matters arising

6. Chairman’s report

7. Board visit feedback

8. Fire Safety Annual Statement

9. Board Assurance Framework

10.Involvement Strategy Update

11. Social Enterprise

12. St Bernard’s Redevelopment Options Appraisal

12a. DSPD Services Decommissioning at Broadmoor Hospital

13. Chief Executive’s Report

14. Integrated Performance Report

15. PMO Portfolio update

16. Dates of Board and Committee Meetings 2012-13

17. Review of Standing Orders and Standing Financial instructions

18. Temporary Adjustments to the Trust’s Standing Financial Instructions

19. Register of Sealed Documents

20. Professional Team Appointments for the Refurbishment of B Block

21. Meeting does not report to the Board.   Item removed

22. Meeting does not report to the Board.  Item removed

23. Minutes of the Audit Committee meeting held on 1st December 2011

24. Minutes of the Quality Committee meeting held on 8th December 2011

25. Minutes of the Trust Management Team meeting held on 14th December 2011

26. Minutes of the Finance & Investment meeting held on 12th January 2012 – not attached

Broadmoor Hospital invites the public ‘inside the walls’

Thursday, January 19th, 2012

It’s now possible to see inside Broadmoor Hospital and listen to staff describe what happens when a patient is admitted. In the lead up to the Hospital’s 150th anniversary next year, West London Mental Health NHS Trust, which runs the Hospital, has developed a film to promote wider understanding of its work. It’s available to view now on the Trust’s website.

The film reveals a number of different perspectives on life at the Hospital. Staff from each professional group explain how their work contributes to reducing the risk patients present, and to their recovery. Patients share what brought them to the Hospital and their experiences of being treated there, which nowadays involves an average length of stay of just six years. Patients’ families also have a part to play, sharing how their impressions of the Hospital changed once they had visited their family member and had seen their health improve. In both cases, their roles are played by actors, though the words are their own.

Kevin Murray, Clinical Director at Broadmoor Hospital, says: ‘We hear from visitors to the Hospital all the time how different the reality is here from what they expected as a result of the myths that surround the name and misleading media coverage. We wanted to dispel the myths and show anyone who’s interested that we are an open and accountable institution whose work is about healthcare, not punishment. We hope people will watch the film and see us and our patients in a different light.’

Although it’s part of the NHS, the Hospital is one of three high secure mental health services in England, which is why security is such a central feature of its operation. The film explains that while there’s a physical element to security – walls, locks and so on – and a range of procedures and checks, the key to a secure service is the quality of relationships between staff and patients. Staff invest much time and effort in building trusting relationships with the 200 or so men who are treated there at any one time, so that they feel part of a community. The aim is to create an environment where therapies can make a difference to complex, severe and enduring mental health problems, and so, reduce risk.

Although the fabled clock tower and gatehouse often used to depict the Hospital are nowhere in sight (now in a disused area of the grounds), many of the other original Victorian buildings do feature. The Trust is currently waiting for the Department of Health to confirm a long-awaited redevelopment. If successful, proposals for this will see purpose-built facilities developed for safe, clinically advanced and cost-effective mental health care, while the old listed buildings will be ‘reincarnated’ for another purpose.

Kevin Murray says: ‘We live in a vastly different world from that of 1863 when Broadmoor Hospital was built. We reflect advances in healthcare as best we can – we’re a world leader in research. But it’s well documented that these lovely buildings are no longer fit for purpose. This film marks a time in our evolution when we want to be as open and clear as possible about why we’re here and what we do, so that everyone understands our role in making society and the rest of the mental health system safer.’

The film can be viewed at:

www.wlmht.nhs.uk/bm/broadmoor-hospital/about-broadmoor-hospital-video/

ENDS

 

Contact details:

Lucy McGee, Communications Director

T. 020 8354 8847, E. lucy.mcgee@wlmht.nhs.uk.

Paul Wastell, Deputy Communications Director

T. 020 8354 8737 E. paul.wastell@wlmht.nhs.uk

Leadership change at West London Mental Health NHS Trust

Thursday, January 12th, 2012

Press release: Leadership change

Wednesday, January 11th, 2012

Leadership change at West London Mental Health NHS Trust

Peter Cubbon, the Chief Executive brought in two and a half years ago to improve standards of patient care at West London Mental Health Trust, has announced that he is to leave in the Spring. Peter was appointed in 2009, in the aftermath of the publication of two reports*, critical of the Trust.

Peter said: “This has been an all-consuming commitment for me in the last two and half years. I’ve reached the decision to step down now that the Trust is well on its way to achieving its strategic goals, with a strong executive team in place who can drive these plans to fruition.”

Since 2009, performance at West London Mental Health has improved in a number of key areas. This is the result of a sustained focus by the new leadership team and staff on improving the quality of care to patients.

A project to embed common values through the Trust, across every role, from top to bottom has been crucial in the transformation along with the establishment of an intensive leadership development programme, QUASIC*, which aims to give all of our managers and senior staff a clearer understanding about how good management and leadership practices inform high quality mental health care. Members of the Board also went through a programme of development, to build organisational competence in managing the challenges of today’s healthcare economy.

Many of the changes we’ve seen were included in detailed action plans put together to resolve the issues highlighted in the 2009 reports. For example, far-reaching changes were made to the procedures for dealing with serious incidents, making them less complicated, more consistent and making sure that there are mechanisms in place for staff to share the learning from incidents and feel more supported to deal with incidents at work. On the back of these and other improvements, the Trust was fully registered with the Care Quality Commission in 2010.

For mental health services to provide high secure services, they must hold a licence issued to them by the Secretary of State for Health. Following a rigorous assessment in 2010, the Trust’s licence was re-issued giving authorisation to provide high secure mental health services at Broadmoor Hospital, for another five years.

During Peter’s time in post there has been widespread organisational change resulting in fewer levels between the Board of directors and staff on the frontline. This has improved decision-making, accountability, safety and responsiveness to the needs of patients. Care pathways have also been re-designed making them more patient focussed, thus improving patients’ experiences of care at the Trust.

Bench marking data, recently published by the Audit Commission, of 48 mental health organisations confirms good practice in the management of the Trust’s inpatient beds. The data reflects efficient use of available beds evidenced by low re-admission rates and a reduced length of stay, which is another area of marked improvement at West London.

The Trust is now working on two of the biggest developments of forensic services in the country, with plans to re-develop Broadmoor Hospital being considered by the Department of Health. A major redevelopment of the St. Bernard’s site in Ealing, which will result in a new medium secure unit and better accommodation for patients using local services, is on track for completion in 2015.

The Board together with NHS London is now seeking to recruit a replacement for Peter who said: “The time is right for the Trust to recruit a new Chief Executive to take the Trust through the next stage of the journey towards its ambition of ‘excellence in mental healthcare’. We have made good progress towards becoming a Foundation Trust (FT) but, it seems an appropriate time to recruit a new leader who will have a good 12 months before the final stages of the FT process. Aiming for FT gives us both a focus and a framework for further improving the organisation.

“I have really enjoyed the challenge of driving through the changes at West London Mental Health Trust which I couldn’t have done without the many outstanding people who’ve worked with me to improve the lives of our patients and their carers. I’d like to thank staff and our external partners for their support, considerable efforts and hard work. There is still work to do but I am sure the commitment is there to achieve the changes needed across the whole of the workforce.”

Peter who has over 30 years of NHS experience, including 20 years working at board level, intends to stay working in health and social care at a senior level.

Nigel McCorkell, Chairman of the Trust said: “I’d like to congratulate Peter for his achievements and for his hard work in driving the improvement agenda. It’s my aim to recruit a Chief Executive with the experience and ability to sustain the changes Peter has put in place and build upon them. I will be working to recruit someone with the skills to continue to support and empower teams across our services to deliver excellent care to all our patients.”

ENDS

Date: 11 January 2012

* Two reports

Care Quality Commission (CQC) investigation of services at West London Mental Health Trust, published in 2009, and a report published by NHS London following a patient homicide at Broadmoor Hospital.

*QUASIC

Bespoke leadership and management development programme, based around the modules of quality, understanding, assessment, inter/intrapersonal skills and communications.

About West London Mental Health NHS Trust:

West London Mental Health NHS Trust is one of the largest mental health trusts in the country. It provides a full range of mental health services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, in addition to specialist and forensic mental health services, including high secure services at Broadmoor Hospital. It aims to meet the diverse needs of a local population of nearly 750,000 people and employs around 4,000 staff across 29 sites.

Contact details: Lucy McGee, Communications Director

T. 020 8354 8847, E. lucy.mcgee@wlmht.nhs.uk.

Broadmoor video

Wednesday, January 11th, 2012

What happens if we don’t become an FT?

Monday, January 9th, 2012

This is not really an option. All trusts in England are required to become FTs. If a trust doesn’t meet the FT requirements, they will be merged with another trust that does.

Broadmoor Hospital – video

Monday, January 9th, 2012